Writing Task 1

　　You should spend about 20 minutes on this task.

　　You rent a house through an agency. The heating system has stopped working. You phoned the agency a week ago but it has still not been repaired.

　　Write a letter to the agency. In your letter

　　introduce yourself

　　explain the situation

　　say what action you would like the agency to take

　　Write at least 150 words.

　　You do not need to write your own address.

　　Begin your letter as follows:

　　Dear……,

　　Writing Task 2

　　You should spend about 40 minutes on this task.

　　Write about the following topic:

　　Some businesses now say that no one can smoke cigarettes in any of their offices. Some governments have banned smoking in all public places. This is a good idea but it takes away some of our freedom.

　　Do you agree or disagree?

　　Write at least 250 words.

　　Give reasons for your answer and include any relevant examples from your experience.