Passage 15
One million motorists insured with General Accident should now understand exactly what cover their motor insurance provides ---and, possibly more important, what it does not provide. The company this week revealed its new-style motor insurance policy written in plain English, with an accompanying explanatory text. This is the first time the exercise has been tried and if it proves a marketing success, it could predict the start of a new trend.
Most motorists do not understand their insurance policy and make no attempt to do so. They only find out the hard way when they claim after an accident or a theft and find that certain risks are not covered. Then the trouble starts. The office of Fair Trading and The Consumers Association point out that many complaints arise because consumers have not understood their policies.
The insurance industry has been urged by these bodies to make policies understandable to the man-in-the-street and to cut out difficult words. The industry has done much in this direction to make the explanatory leaflets and booklets understandable, a move for which it has not received much credit. But up to now, companies have avoided re-writing the insurance policy.
This is because the policy is a legal document that has to stand up in court if there is in the event of a dispute. The combination of lawyers and insurance men has been double effective in producing a document that loses the layman after the first line or so.
1.A new trend is that__________.
A. the insurance policy is made in plain language
B. the insurance cover is revealed by the company
C. the motor insurance policy reveals what it provides
D. the motor insurance policy is made easier for motorists to understand
2.The author thinks that motorists should understand what cover their motor insurance policy rovides___________.
A. before they have a theft
B. after they have an accident or a theft
C. when their motorcars are stolen
D. when their motorcars break down
3.Consumers have made many complaints as___________.
A. they haven’t understood policies of the insurance companies
B. the insurance companies haven’t explained the policies
C. they have met with many problems
D. their motors have been stolen
4.Companies have avoided rewriting the policy because ______________.
A. it is a legal paper
B. nobody knows how to rewrite it
C. motorists are opposed to this
D. it is difficult to write a new one
5.It can be inferred from the passage that____________.
A. the insurance policies are too difficult to understand
B. motorists have no difficulty in reading the insurance policies
C. the insurance companies have decided to cancel difficult words
D. motorists are not carefully enough to understand the insurance policies
