GLOBAL INSURANCE（ASIN）LTD.

    5th Floor, 600 Xinshiji Boulevard, Pudong, Shanghai 200120

    The People's Republic of China

    Tel： （021） 5000000 Fax： （021） 5000001

    24 November 200#

    Miss. Liao Wen

    Liaison Office

    Ganjiang Potteries Ltd.

    Shanghai Representative Office

    444 Jingling Road #202

    Dear Miss Liao：

    I am sending the claims form you requested in your fax of 23 November 199- and we will consider the matter once we have full details.

    I think I ought to point out that this is the fourth time you have claimed on a shipment. Thought I appreciate that your products are fragile, and that in each case the goods have been shipped clean, it would be in your interest to consider new methods of packing. I agree that the claims have been comparatively small, but in future you will have to ask your customers to hold consignments for our inspection to determine the cause of damage. I should also mention that further claims affect your premium when the policy is renewed.

    Yours sincerely

    Daniel Cooke

    Greater China. Region