sort something/somebody ↔ out phrasal verb
1 to arrange or organize something that is mixed up or untidy, so that it is ready to be used 安排、组织
We need to sort out our camping gear before we go away. 我们需要在离开前把我们野营用的装备准备好。
2 to separate one type of thing from another 捡出
I've sorted out the papers that can be thrown away. 我已经把需要扔掉的纸都捡出来了。
sort something/somebody ↔ out from
First sort the white things out from the other clothes. 首先要把白色的衣服先挑出来。
3 especially British English to successfully deal with a problem or difficult situation处理，解决
She went to a psychiatrist to try to sort out her problems. 她去找精神病学家去解决她的问题。
I'll be glad to get this misunderstanding sorted out. 我很高兴看到这次误解得以顺利解决。
4 especially British English to succeed in making arrangements for something 成功地做出安排
Have you sorted out where you're going to live yet? 你安排好将要居住的地方了吗？
She is trying to sort out childcare. 她试图安排好照料孩子的事情。

Problems with the fax
Layout: The layout is too dense and therefore off-putting. It might help if the writer used headings, bullet points and brackets.

Paragraphs: The text needs to be divided into paragraphs to aid clarity and to encourage the reader to actually read the fax.

Connectors: It is difficult to follow the sequence of ideas because connectors are not used much to make it clear (e.g. to show cause and effect).

Sentences: Some of the sentences are extremely long, making the text difficult to read. Aiming for one idea per sentence is a good idea.

Accuracy: As the writer is a non-native speaker, complete accuracy is perhaps not to be expected. However, core words for the topic should be spelt correctly. Good punctuation aids clarity.

修改稿：
Dear Korinna

Re: Order for Faci(314739) and Cristi (315227) skirts

Thank you for your fax concerning the above skirts.

The skirt made by Faci has a slit at the bottom, which might make it difficult if the customer wanted to change the length of the skirt. We therefore agreed that the vendor would have to supply the skirt in two different lengths.

Mr Hubner also thought it might be better to leave the two different lengths of the Cristi skirt. The skirt has a special knitting technique; as a result, it might be difficult if the customer wanted to shorten it.

When Mr Hubner left Italy, I thought we had sorted the problem out. I was therefore surprised by your fax canceling the other sizes.

Please let me know if you definitely want to cancel the other length skirts. As for reducing the total quantity, I will wait for confirmation of the information about lengths before I contact the vendors.

Thanks and best regards.

III. Discussing and confirming changes
1.      stating the reason for calling
I’m ringing about

2.      confirming information
We definitely want …/ So that’s

3.      Requesting action
Do you think I could…

4.      Promising action
I’ll call them

5.      Thanking
Thanks for…

6.      Referring to future contact
I’ll fax you …/I’ll speak to you later.

3 Functions
 Telephone Letter
Referring to a letter I got your letter about… Further to your letter of …
Suggesting Why don’t we…? We propose …
Giving information Here’s the information you wanted. I trust you will find the following points of interest.
Asking for confirmation Let me know when you have a definite date. Could you please confirm the date?
Asking for information Can you send me details on…? I would be grateful if you could send me…
Reminding  Don’t forget that …. May I remind you that …?

Confirming changes
1
(1) of   the