¡¡¡¡This is an explosive situation for any industry, particularly a declining one. Here is a troubled business that keeps hiring employees whose attitudes vastly annoy the customers. Then it sponsors lots of symposiums and a credibility project dedicated to wondering why customers are annoyed and fleeing in large numbers. But it never seems to get around to noticing the cultural and class biases that so many former buyers are complaining about. If it did, it would open up its diversity program, now focused narrowly on race and gender, and look for reporters who differ broadly by outlook, values, education, and class.ª¤ª¤

¡¡¡¡59. What is the passage mainly about?

¡¡¡¡[A] needs of the readers all over the world

¡¡¡¡[B] causes of the public disappointment about newspapers

¡¡¡¡[C] origins of the declining newspaper industry

¡¡¡¡[D] aims of a journalism credibility project

¡¡¡¡60. The results of the journalism credibility project turned out to be .

¡¡¡¡[A] quite trustworthy

¡¡¡¡[B] somewhat contradictory

¡¡¡¡[C] very illuminating

¡¡¡¡[D] rather superficial

¡¡¡¡61. The basic problem of journalists as pointed out by the writer lies in their .

¡¡¡¡[A] working attitude

¡¡¡¡[B] conventional lifestyle

¡¡¡¡[C] world outlook